Refund policy

Last updated: 30 September 2026

Try Pro free for 30 days with no card. If a charge isn't right, ask within 14 days and we'll refund it.

Free trial

The 30-day Pro trial is free and needs no payment details, so you are never charged for it.

14-day money-back guarantee

If you're not happy with Rolestash Pro, request a refund within 14 days of a payment and you'll get a full refund of that payment. This applies to monthly and annual plans. You don't need to give a reason.

After 14 days

You can cancel at any time and keep Pro until the end of the period you've paid for. We don't give partial refunds for unused time, except:

when the law requires it;
when we remove a major Pro feature;
when we shut down the service.

Separately, if the service has a major failure, you are entitled to a remedy under the Australian Consumer Law.

How to get a refund or cancel

Cancel: use "Manage subscription" in the extension's settings, or the link in any receipt email.
Refund: email support@rolestash.com from your account email, or contact Paddle through paddle.net. Paddle is our merchant of record and processes all refunds.

Refunds go back to your original payment method, usually within 5–10 business days.

What happens to your data

A refund or cancellation moves you to the free plan. Your jobs stay on your board, and you can always export them.